Firearms Registry process changes


28th February 2021

The NSW Firearms Registry is enhancing processes to:

 

 

The changes will see real-time efficiencies for the NSW Firearms Registry, as well as:

 

  • Real-time checks against the NSW Police Force licensing system
  • Explanations throughout the application to guide the customer to accurately answer questions
  • Back end logic to support customers in making the right selection for the appropriate genuine reason for their licence
  • A seamless user experience when completing applications, including applicant notifications reducing the need to contact the Firearms Registry
  • Decrease manual processing for clubs by introducing a digital approval for certifying applicants with Category H PTA applications
  • Reducing error opportunities by introducing back end validations when completing applications
  • Quicker turnaround times for compliant applications

 

The new changes have gone live as of 25 February 2021 and are part of a phased delivery of digital services for the NSW firearms community. Now customers can apply through the NSW Police Force Community Portal at: https://portal.police.nsw.gov.au/s/online-firearm-applications.

 

Download the Gun Safe and the Club Confirmation poster for more information.

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